Copy of message from Jackie's Facebook and Instagram page:

Hi Everyone! As you know, I have been MIA for quite some time. I feel now is the time for an honest explanation. I have mentioned before my issues with disordered eating and body dysmorphia, as well as a host of other mental struggles.
Truthfully, these issues have never gotten better for me and I was honest about that in the interview I did when I came out about it. Im not sure if they cut that out or not. This began when I was 15 years old and progressed as I got older. Towards the middle to end of 2019, it really got to a point where my health was being compromised as was my mental stability. Everything was so much more difficult than it needed to be because my mind and body were sick. In November of that year I had a mental break which prevented me from doing what I love. During this same time period I was in a car accident where I broke my back in two places. My health and mind continued to get worse and seeking help was difficult.
I continue to struggle with my weight issues as well as other issues and am currently getting help, but I am still struggling. I stayed away from social media because when I first made public the fact that I suffer from anorexia some commented that I "didn't look like I had anorexia" which made it even worse. Now that I have been receiving the help I need I am ready to share with all of you the reasons for my long absence from the public eye and ask that you bare with me through this. I hope you support me in my journey to feeling like myself again. It's an ongoing process that takes time. I am deeply sorry for being gone for so long, but it was something that I couldn't help and also needed.
Mental health is a real thing and the power of the mind is a crazy phenomenon. Take care of yourselves, pay attention to the signs in yourself and others, and remember that seeking and receiving help is nothing to be ashamed of. We are all human and need a helping hand. Thank you for your patience. As my health continues to improve I am looking forward to doing what I love most and showing my fans all that I genuinely have to offer as an artist.

Love, Jackie